Core Values

Our Strategic Collaborations

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The patient always comes first. We are dedicated to high standard patient care.We treat each person with respect and dignity.We are compassionate listeners. We hear the issues of our patients, respect them, and do everything in our power to help.We provide patient-centered service. People who look for Gera’s healthcare services can expect polite, friendly helpful staff members who relate to each person as an individual, recognizing their history, relationships, medical conditions, and needs. We go the extra mile to meet their expectations.We keep ourselves well educated so that we can apply new developments in our fields. We use innovative approaches to health care and customer service.The diverse people who received Gera’s Healthcare Solutions see themselves reflected in our work. We seek diversity in our staff and value their abilities to enhance communication with patients. We create an office clinic physical environment that reflects diversity in professional mix and expertise.We believe that patients deserve to have timely access to health care and that our systems should reflect this value.
We care for the whole person, see the complexity of each person’s life, and believe that addressing a broad range of human needs is the best way to improve a person’s health.We continuously examine the services we provide and what is needed by our clients. We look for cracks in the health care delivery, fill those, and move to fill new ones. When other community resources develop to address those needs, we make intentional decisions to apply our resources differently.We believe that providing high quality, accessible health care to our esteemed customers wherever they are for 24/7 is our reason for being. We seek to be a model for other healthcare providers in keeping our clients safe, comfortable, and confident by bringing high standard of care to their doorsteps and workplaces. By doing so, we ensure that healthcare is not a luxury but a necessity to fulfil daily routines and stay productive in those global and regional institutions, companies, industries, workplaces and at home.We use a team approach to providing health care and involve the patient as part of our team.
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We have a commitment to serving the community and providing open access to healthcare for all community membersInvolvement by our staff in the community enhances our ability to provide effective health care. Improving the community will improve the health of our clients and customers.Partnerships with education, government, and other community organizations will multiply the resources for and the effectiveness of our workEngaging in voluntary healthcare services in public holidays, elderly care centers, schools, and other relevant sectors is one of the ways we deliver our social responsibilitiesBy instilling confidence in our patients, they will become positive forces in the community and contribute to the health of others.
In all we do, we actively pursue excellence and search for the next level of accomplishment.We take pride in our workWe create a dynamic, forward-moving, innovative healthcare company which delivers high quality medical care and support with high standard of professionalism and compassion.Our integrity and ethics will never be compromised.We are good stewards of limited resources so that we can most effectively meet the many needs of our customers and the community. At the same time, caring for people is our primary focusWe are as respectful, friendly, helpful, and supportive to one another as we are to our patients. Administrators seek to treat employees in the same way that employees treat patients.Teamwork is central to our work. We each take the responsibility to contribute effectively to teams.We each are dedicated to our company, to our patients, and to the community.We share a common mission of serving others through spirit-based leadership.We recognize and appreciate the contributions and accomplishments of individuals and teams.We seek and reward suggestions and innovation.We have a strong work ethic, yet we don’t stifle our individual personalities.Fun and humor are healthy for us and for our patients. We intentionally incorporate fun into our work environment.
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Our Value

Compassion

We treat everyone with empathy and respect, meeting them where they are in their health journey.

Community

We actively support our communities, promoting wellness through education, outreach, and volunteer services.

Integrity

Ethical standards and transparency are fundamental to our practice, prioritizing our clients’ trust.

Teamwork

Collaboration is essential; together with patients, families, and our multidisciplinary team, we achieve optimal health outcomes.

Excellence

We strive for top-quality care, continually innovating to set a model of healthcare excellence.

Innovation

We embrace new ideas and technologies to enhance our services, ensuring we remain at the forefront of healthcare delivery.

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